Welcome to LiposomexLabs FAQ/POLICY

 

 

WHAT HAPPENS ONCE I SUBMIT MY ORDER?

Our staff will package and ship your order. Orders typically take 1-2 hours to process and ship. All orders are sent out USPS. You will receive a second email (within 24hrs) with a link to track your package. The postal service updates tracking information every night @ 12:00am.

 

Back to Top

WHAT ARE YOUR SHIPPING RATES AND POLICIES?

Do to the nature of this product we DO NOT ship outside the USA. There are no Refunds for shipping.

Rates:
$4.95 - USPS Standard
$10.95 - USPS Rush 2-3 days
$26.00 - USPS Express 1 day to most (up to 2 days)

Back to Top

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Orders are shipped same day if placed before 11:00am EST. Late Friday orders are packed same day but not actually picked up from our location till the following Monday. Rush delivery takes 2-3 days. Standard takes 3-10 days depending on your distance from us. We are located in Florida. Express shipping take 1 day, but can be up to 2 days.

 

Back to Top

 

 

WHAT IS YOUR REFUND POLICY?

We drop ship for many affiliate website. Every affiliate site does have a different return policy. Please refer to the website you placed your original order on for specific instructions on this policy.

 

 

 

Back to Top

 

HOW DO I CONTACT CUSTOMER SERVICE?

Our facility runs 24HRS a day M-F packing and shipping to insure quick delivery. However customer service department is available to answer questions on the phone from 10 A.M. to 5 P.M. EST, Monday - Friday (813) 849-2290 . You can also email us at the email address on your order reciept. Please note: E-mails are typically reviewed within 24 hours of submission. E-mails received over weekends and holidays are typically reviewed within 24 hours of the next business day.

Back to Top